Job Description
What you get to do in this role:
- Define and integrate GTM business capabilities, associated processes and metrics across CSG
- Build a 2 to 3-year capability roadmap for CSG
- Work closely with enterprise and IT architecture teams to provide alignment with CSG architecture
- In partnership with business stakeholders, build, analyze and transform operating processes across CSG and the enterprise
- Develop and evaluate metrics to measure process improvement outcomes and their alignment with strategic program objectives
- Collaborate with Program Managers and Change Management leaders to align activities and conduct change impact analysis
- Provide business architectural analysis, insights and best practices to portfolio prioritization recommendations
- Drive growth mindset and continuous improvement by training yourself and business process managers/analysts within CSG
- Provide input to the enterprise-wide policies and capabilities roadmap and continuously iterate/maintain for CSG